Bio Sketch
Superannuated as Senior Professor of Information Technology Management, Prof. M.L. Singla has been a member of faculty at Faculty of Management Studies (FMS), University of Delhi since 1985. Previously, he has worked at Management Development Institute, Gurgaon, and Tata Consultancy Services, New Delhi. He has more than 40 years of professional experience in both academia and industry within specific areas of information systems, business process re-engineering, e-governance, SCM/CRM, strategic IT management and decision support systems. Prof. Singla is actively involved in teaching, training, research and consultancy in different areas of management, primarily in managerial efficiency improvement, process mapping and information technology management. His participation extends to planning IT usage and process renovation for organizations in the capacity of an advisor. He has published 39 research papers and, two complete texts. Additionally, he has completed three research projects with two research projects currently underway. In 2008, he was awarded the IBM Faculty Award for research in BPR/BPM. Prof. Singla has attended a number of international conferences and workshops in the USA, Uganda, Sri Lanka, Japan, Israel, and Hungary.
Prof. Singla has been a part of several committees and panels in different ministries of Indian government and University Grants Commission (UGC). He has led assignments for the CBI and the Hon’ble Supreme Court of India. He has been the Chairman of the Task Force on Re-engineering of University of Delhi
Prof. Singla has served as the Dean(Alumni) 2006-2008; Dean(Examinations) 2006-2009; and Dean (Re-engineering) of the University of Delhi. He held the positions of Head and Dean, Faculty of Management Studies, University of Delhi, for three years (2014-2017).
Currently, he offers management process consultancy services to small and medium businesses and academic institutions. He is passionate about providing mentoring support to young students with regard to educational opportunities and processes.
Personal Profile
Education
| Subject | Institution | Year |
|---|---|---|
| Mechanical Engineering | Punjab University (Chandigarh) | 1981 |
| MBA(Full-Time) | University of Delhi (Delhi) | 1983 |
| Ph.D.(Management) | University of Delhi (Delhi) | 1992 |
Career Chart
| Organisation / Institution | Designation | Duration | Role |
|---|---|---|---|
| Faculty of Management Studies, University of Delhi (Delhi) | Professor | 1-2-1985 onwards | Teaching Faculty |
| Management Development Institute (Gurgaon) | Associate Professor | 19-7-1994 to 30-9-1996 | Teaching Faculty |
| Tata Consultancy Services (New Delhi) | Systems Consultant | July-1983 to Jan-1985 | Software and Management Consultancy |
Professional Skills
Prof. Singla specializes in the following areas of management:
- Teaching in IT Management, MIS and Business Process Re-engineering
- Training and Management Development for Corporates and Government
- Research in areas of IT/BPR Management and Allied areas
- Consultancy and Advisory Services in Management, more specifically in IT and Process Improvement and Education Administration.
- Management Information Systems
- Business Process Re-engineering
- Strategic Management of IT
- Customer Relationship Management
- Effective Communication and Time Management
- Computer Applications in Management
- Management of Information Systems
- Business Process Re-engineering
- Strategic Management of Information Technology
Passionately involved in the activities of FMS Students and their post-FMS movements. Creator and Founder Secretary of the FMS Alumni Association®, Faculty of Management Studies, University of Delhi, a body of the old students of FMS.